selena88 Privacy Policy – User Data Protection

We are committed to protecting your privacy and data security. This policy explains how selena88 collects, uses, stores, and protects your personal information when you use our platform.

Last updated: 2025

1. Data Collected

During your use of the selena88 platform, we collect various types of data to ensure an optimal and secure service:

Account Information: your name, email address, phone number, date of birth, and identity verification data that you provide when registering.
Device and Browser Data: technical information such as IP address, device type, browser, and access time to optimize platform performance.
Local Payment Information (IDR): deposit and withdrawal history via bank transfer or digital wallet in accordance with the method you choose.
Cookies and Tracking Technologies: we use cookies to store user preferences, facilitate login, and analyze website usage.
Usage Data: covers your activity on the platform, such as pages visited, session duration, and interactions with services.

2. Purpose of Data Use

The data we collect is used for several important purposes, including:

Providing and managing user accounts effectively and ensuring secure access.
Managing financial transactions including deposits and withdrawals in Rupiah.
Optimizing the user experience by tailoring content and the interface to your preferences.
Supporting analytics to improve services and detect misuse or suspicious activity.
Fulfilling legal and regulatory obligations applicable in our operational territory.
Providing information about relevant products, promotions, or service updates based on user consent.

3. Cookies & Tracking

selena88 uses cookies and similar tracking technologies to enhance functionality and user experience:

Essential cookies that ensure login and authentication work effectively.
Preference cookies that save your chosen language or display theme.
Analytics cookies that help us understand usage patterns and site performance so we can keep improving.
Limited third-party cookies, such as for advertising or social media integrations, used only when the user gives explicit consent.

You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.

4. & Data Storage & Security

Your personal data is stored to high security standards using the latest encryption technology and industry-standard security protocols. Only a limited number of personnel who require access to deliver our services can view that data.

We regularly conduct audits and updates to our security systems to prevent unauthorized access, data loss, or misuse. However, no method of data transmission over the internet is 100% secure. We therefore encourage users to keep their account credentials safe.

Data will be retained for as long as necessary for the purpose it was collected and in accordance with applicable laws in Indonesia. Once no longer needed, data will be securely deleted in line with our data retention policy.

5. Sharing Data with Third Parties

selena88 only shares users' personal data with third parties under the following circumstances:

With payment service providers to process financial transactions securely and in compliance with regulations.
With technology providers that support platform operations, such as hosting, technical support, and analytics providers, who are bound by strict confidentiality agreements.
When required by law, regulation, or a valid court order.
In the event of a merger, acquisition, or asset sale, provided that user data remains protected and handled in accordance with this policy.

We do not sell personal data to any commercial party for marketing purposes without the user's explicit consent.

6. User Rights Over Personal Data

Users have the right to access the personal data we hold about them, request corrections or updates, and submit data deletion requests in accordance with applicable law.

To exercise these rights, users can contact our support team using the contact details available on the platform. We provide a straightforward and responsive process for handling personal data requests.

Users can also manage their privacy preferences, including cookie settings and marketing notifications, through their account and browser settings.

7. Privacy Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, regulations, or services. Changes will be announced by updating the last updated date on this page.

Users are encouraged to review this policy periodically to stay informed about how your data is processed. Continued use of the service after changes are published will be considered acceptance of the updated policy.

If you have any questions about these changes, users can contact our support team for further clarification.

8. How to Contact Us

For further questions about our privacy policy or data protection, you can reach the selena88 support team at the following email:

[email protected]

Our team will respond promptly and help answer all your questions about personal data management and privacy on our platform.